Swiss-Garden Beach Resort, Kuantan, Kuantan ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

2656-2657, Mukim Sungai Karang, Balok Beach, Kuantan, Malaysia

Swiss-Garden Beach Resort, Kuantan offers beachfront access along Balok Beach, perfect for tranquil getaways. This 4-star Kuantan hotel features a range of amenities, including an outdoor pool and a wellness center.

Rooms & Facilities

Rooms at Swiss-Garden Beach Resort are designed for comfort, featuring private balconies with views of the South China Sea or lush gardens. Accommodation options include spacious Deluxe Rooms, Sea View Rooms, and Family Rooms suitable for up to four adults.

Dining Options

Dining options include The Garden Terrace Coffee House for a variety of cuisines, halals specialties at The Blossom Chinese Restaurant, and casual bites at Swiss-Deli and the Malibu Bar. Guests can enjoy scrumptious cakes and pastries alongside freshly brewed coffee.

Leisure & Activities

For leisure, guests can utilize the outdoor freeform swimming pool, Jacuzzis, and flood-lit tennis courts. The Young Citizens of The World (YCoTW) provides educational activities for children, while adventure awaits with beach access for water sports.

Business & Transportation

Swiss-Garden Beach Resort offers business facilities, including meeting rooms equipped with audiovisual technology. Guests can reach the resort from Sultan Ahmad Shah Airport within a 35 km drive or utilize local taxi services for convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room Newly Renovated

Max:

2 persons

435 sq. feet

Bed options:

2 Single beds

Shower

Balcony

room details

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Enhancement Escape Deluxe Twin Newly Renovated

Max:

2 persons

435 sq. feet

Bed options:

2 Single beds

Shower

Balcony

room details

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Enhancement Escape Deluxe King Newly Renovated

Max:

2 persons

435 sq. feet

Bed options:

1 Double bed

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Kuantan 7.0 mi

Airports

Sultan Haji Ahmad Shah (KUA) 19.5 mi

Kerteh (KTE) 58.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Family Fun Zone

I had such a wonderful time at Swiss-Garden Beach Resort with my family! The kids' pool was amazing, complete with slides and a splash zone that my children absolutely loved. There was also a playroom filled with toys, board games, and even a movie room to keep them entertained. It made our stay so enjoyable because we didn't even have to leave the resort for entertainment!

Peter88. United Kingdom, 2024-03-15Read full review on

Delicious Buffet Experience

The breakfast buffet was good! There was a wide range of local and international food options, catering to everyone's tastes in our family. The quality of the food was impressive, and I particularly enjoyed the grilled items at the dinner buffet. It wasn't just a meal; it felt like a great dining experience every time!

Michelle24. Australia, 2024-05-01Read full review on

Relaxing Spa Retreat

During my stay, I indulged in a massage at the Cemara Puri Spa, and it was everything I hoped for and more. The atmosphere was so calming, and the massage helped me unwind after a long day of activities. I felt rejuvenated and ready to enjoy the rest of my holiday!

irene_wanderer. Canada, 2024-06-20Read full review on

Comfortable and Clean Rooms

I stayed in a Deluxe King Room, and I was pleasantly surprised by how clean and spacious it was. The bedding was comfortable, and the modern amenities made my stay truly enjoyable. The view from the room was lovely, especially in the morning, which was a good way to start each day!

Carol2010. New Zealand, 2024-08-10Read full review on

What’s included

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Private beach
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court
Table tennis
Archery

Guest Parking

Electric kettle

Services

Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Sauna
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

2656-2657, Mukim Sungai Karang, Balok Beach, Kuantan, Malaysia

Map view

2656-2657, Mukim Sungai Karang, Balok Beach, Kuantan, Malaysia

City landmarks

Gallery

Natural Batik Village

1.1 mi

Beach

Pantai Batu Hitam

1.6 mi

Pusat Bina Semangat Pahang

Pantai Balok

1.1 mi

Camping

Pusat Rekreasi Air Pantai Balok

1.4 mi

Mosque

Masjid Kampung Chengal Lempong

1.1 mi

Masjid Jamek Sungai Karang Darat

1.1 mi

Beach

Balok Beach Recreation Centre

1.2 mi

7929

Balok Beach Parking

1.3 mi

Mosque

Surau Al Furqan

1.4 mi

Smile of Mona Lisa

1.4 mi

Pasar Malam

1.5 mi

Market

Pasar Malam Sungai Karang

1.6 mi

Mosque

Masjid Sungai Karang

1.6 mi

Mosque

Masjid Balok

1.6 mi

Moschee

1.6 mi

Masjid Kariah Balok

1.6 mi

Mosque

Masjid Tengku Panglima Perang Tengku Muhammad

1.7 mi

Kampung Pantai Batu Hitam

Beserah Beach

1.9 mi

Mosque

Surau Kg Baru Beserah

3.1 mi

Nearby

SAR KAFA Al-Amin

1900 ft

Restaurants

Swiss Deli

100 ft

2656~2657

Puteh Beach Bar

600 ft

Lot 1260

Reviews and Ratings <br />

Feedback from previous guests about their experience.

76%

loved the resort and would return for another relaxing stay

Friendly staff

Great pool area

Renovation noise

Limited dining options

7.6/10

Very good

Rooms

6.6

Location

8.8

Service

8.2

Dining

6.2

Oliver

United Kingdom, February 2025

9.0/10

My stay at this resort spa was truly enjoyable, with clean and beautiful surroundings and a friendly atmosphere that made me feel welcome. The pool and beach areas were just perfect for relaxation. I had a lovely dining experience, especially thanks to the staff who went above and beyond. Although the breakfast spread was extensive, there could have been a few more local dishes to try. Overall, the value for money was good, and I would definitely consider revisiting.

Rooms

9.0

I was upgraded to a spacious studio unit that was both clean and comfortable.

Service

10.0

The hospitality shown by the staff, particularly during dining experiences, was remarkable and added a special touch to our stay.

Location

9.0

The resort is conveniently located near a lovely beach, making it ideal for leisurely strolls.

Dining

8.0

The dining experience was delightful, although I felt there could have been more local delicacies to savor.

Facilities

9.0

The swimming pool was an excellent spot for my child to learn how to swim, and the overall resort amenities were well-kept and inviting.

Jordan

United Kingdom, December 2024

7.8/10

I had a mixed experience at this hotel. On one hand, the location is fantastic, right by the beach and with great facilities for kids. The service was exceptional, with staff being genuinely helpful and friendly. On the other hand, the room was showing its age and could definitely use a refurbishment, and some basic amenities were lacking. Overall, if you manage to get a good deal, it's worth considering for a family stay.

Rooms

6.0

The room was spacious but felt dated, and some basic needs were lacking.

Service

9.0

The staff were incredibly friendly and responsive, making our stay enjoyable despite the room issues.

Location

10.0

The location is excellent with beach access and good facilities for families.

Dining

6.0

The dining options were decent, but there were some disappointing dishes like the bihun soup.

Facilities

8.0

The swimming pool was a highlight for the kids, and the beach access is really convenient.

Frederick

United Kingdom, October 2024

5.2/10

I had high hopes for Swiss Garden Beach Resort, but my experience was mixed. The location is great with easy access to the beach and family-friendly activities for kids. However, I faced significant issues during my stay, particularly with the room not matching the description and the disruptive renovation noise. The facilities are decent, but the dining was underwhelming, which is a letdown given the price. Overall, it could be a much better experience if they addressed these shortcomings.

Rooms

5.0

The room I was assigned was nothing like what was promised online, with no bathtub and shocking noise from renovations. It was dusty and lacked proper air conditioning.

Service

5.0

While some staff were pleasant, the handling of my complaints was very disappointing, lacking professionalism.

Location

8.0

The resort is perfectly situated near the beach and local amenities, making it convenient for family outings.

Dining

5.0

The breakfast was quite limited and didn’t justify the RM80 price tag. They really need to improve their variety.

Facilities

6.0

There are signs of renovations in the facilities, which is promising, but the current state is not impressive. The amenities are family-friendly, especially for children.

John

United Kingdom, October 2024

8.0/10

I had a wonderful experience at the hotel, thanks to the amazing staff who were always attentive and genuinely friendly. The facilities were fantastic, especially the pool which was a big hit with my family. However, the hotel is a bit dated and undergoing renovations, which brought some noise. The dining experience could also be improved as the breakfast variety was somewhat lacking.

Rooms

7.0

The rooms were spacious and well-maintained, though I noticed a bit of dust in the corners. Overall, they were comfortable but could use more thorough cleaning.

Service

9.0

I found the service to be excellent. Staff like Ismayanti, Mazlinda, and Shah went above and beyond to make us feel welcomed and assisted with any requests we had.

Location

8.0

The hotel is situated near beautiful beaches with plenty of activities nearby, which made it easy for my family to explore. However, some amenities were under renovation during our visit.

Dining

7.0

The food was generally good, but I was hoping for a wider selection at breakfast, especially for salads and cheeses. The quality was high, just not as diverse as I remembered from my last visit.

Facilities

9.0

The facilities were impressive, particularly the pool area that my kids loved. It includes fun slides which added to the excitement of our stay.

Friendly staff

Renovation noise

Charles

United Kingdom, September 2024

8.0/10

I had a wonderful stay at the resort, with the staff being exceptionally courteous and always eager to help. The room I stayed in offered a fantastic view of the South China Sea, and the proximity to the beach was a major highlight. However, some aspects of the dining experience fell short as the variety and taste of the meals could definitely use improvement. Overall, it’s a great place for families looking for some fun in the sun, but there are a few areas that could enhance the experience.

Rooms

8.0

The room was spacious and clean, providing a comfortable atmosphere with a nice view. However, I noticed that some furnishings felt a bit dated.

Service

8.0

The service was commendable, with the staff always presenting a smile and going out of their way to assist guests. Yet, there were some hiccups in the dining service as the cooking of certain items could be improved.

Location

9.0

The location is fantastic, being just a short drive from the city and having direct access to a beautiful private beach. The ambiance of the place is quite nice, especially at sunset.

Dining

6.0

While the breakfast buffet had some nice options, I felt that the variety was limited, and the overall taste could use a touch more finesse.

Facilities

9.0

The resort facilities were enjoyable, particularly the swimming pool which had some fun slides for kids. The ambience was quite relaxing, making it an ideal spot for families.